Find your answers

We intend here to reply to the most frequently asked question but feel free to contact us at anytime for any of doubts not answered here below.

The building has no handicap access. We have no appartments available on ground  floor. A staircase will give you access to the first floor where an elevator will bring you to the other floors. Strict renovations laws apply on traditional buildings for the benefit of architectural preservation.

You will be provided with 2 access codes by email 48 hours prior to arrival (one to enter the building and one to access your apartment). These codes will remain valid during the length of your stay. It will allow you to reach your apartment freely even late at night.

If you wish to meet with our team for a personalized check-in, please inform us in advance via email. A fee of 25€ will be required if the personalized check-in occurs after 20:00. In all cases, you will need to meet our dedicated team on the first day of your arrival in order to inquire about your passport details as required by law.

The apartment will be thoroughly cleaned and towels will be changed every three days; kitchen dishwashing is not included. Linen will be changed every 7 days.

Our buildings and apartment are non smoking areas. Please refrain from smoking in the apartment. We will charge your credit card in case smoking odors needs to be taken away after your departure.